Using ManyChat with Google Sheets for Smarter Data

Streamline your workflows and turn conversations into actionable insights.

Why Combine ManyChat and Google Sheets?

You might be wondering: "How can a chatbot platform like ManyChat work with spreadsheets?" The answer lies in automation. Imagine you run an online store—every customer query, order request, or feedback message could automatically populate a Google Sheet. No more manual data entry!

By linking these tools, you’ll unlock benefits like:

• Real-time customer data tracking
• Automated lead generation
• Simplified email list building

How to Connect ManyChat to Google Sheets

Step 1: Set Up Your Google Sheet

Create headers for the data you want to collect (e.g., Name, Email, Query). Pro tip: Use named ranges for easier integration.

Step 2: Use ManyChat’s JSON API

ManyChat’s API lets you send data to external platforms. Need help? Their official documentation has detailed guides.

Step 3: Automate with Zapier (Optional)

For non-coders, tools like Zapier can bridge the gap. Set triggers like "New Subscriber" to auto-update your Sheet.

Real-World Example: E-commerce Success

A clothing boutique used this integration to:

• Track size preferences via chatbot surveys
• Auto-populate restock requests in Sheets
• Increase email signups by 40% in 3 months

Individual results may vary based on audience size and niche.

Common Mistakes to Avoid

• Overcomplicating workflows: Start with 2-3 data points first
• Ignoring GDPR: Always get user consent
• Forgetting backups: Use version history in Sheets

Ready to Get Started?

By now, you’ve seen how powerful this combo can be. Whether you’re managing a small business or a growing team, automating data flow saves time and reduces errors.

Why not try it yourself? Start your free ManyChat trial here and connect it to Google Sheets today!